Consumer motivations for online shopping

Gasoline Prices and ConsumerBehavior Political. Businesses are very vulnerable to changes in the political situation.

Consumer motivations for online shopping

Anyone can set up shop online under almost any name. Words like "refurbished," "vintage," or "close-out" may indicate that the product is in less-than-mint condition, while name-brand items with bargain basement prices could be counterfeits.

Know what it will cost. Check out websites that offer price comparisons and then compare "apples to apples. Do not send cash or money transfers under any circumstances.

Online purchase behavior

Check out the terms of the deal, like refund policies and delivery dates. If you return it, who pays the shipping costs or restocking fees, and when you will get your order? A Federal Trade Commission FTC rule requires sellers to ship items as promised or within 30 days after the order date if no specific date is promised.

Pay by credit card.

Online shopping - Wikipedia

If you pay by credit or charge card online, your transaction will be protected by the Fair Credit Billing Act. Under this law, you can dispute charges under certain circumstances and temporarily withhold payment while the creditor investigates them.

Print or save records of your online transactions, including the product description and price, the online receipt, and the emails you send and receive from the seller. Email is not a secure method of transmitting financial information like your credit card, checking account, or Social Security number.

Consumer Lifestyles in Australia

Unfortunately, no indicator is foolproof; some fraudulent sites have forged security icons. Check the privacy policy. How to Report Online Shopping Fraud If you have problems during a transaction, try to work them out directly with the seller, buyer, or site operator.

Check the blue pages of the phone book under county and state government, or visit consumeraction.Motivation of Online Buyer Behavior SvatoŇ°ov√° Veronika regularities of buyer behavior, definition of the main motives of online shopping, and descrip- Besides motivation, the consumer decision-making process is influenced by many various factors in the life of the consumer.

Marketing specialists must understand this influence and its. Consumers shop online for goal-oriented, instrumental reasons, and for experiential reasons.

However, goaloriented motives are more common among online shoppers than are experiential motives. Based on our exploratory research of online shopping using 5 offline and 4 online focus groups conducted in conjunction with Harris Interactive, we identify and discuss attributes that facilitate goal.

Consumer behaviour is the study of individuals, groups, or organizations and all the activities associated with the purchase, use and disposal of goods and services, including the consumer's emotional, mental and behavioural responses that precede or follow these activities.

Consumer behaviour emerged in the s and 50s as a distinct sub-discipline in the marketing order to succeed.

Consumer motivations for online shopping

Motivations to engage in retail shopping include both utilitarian and hedonic dimensions. Business to consumer e-commerce conducted via the mechanism of web-shopping provides an expanded. Decoding the New Consumer Mind: How and Why We Shop and Buy [Kit Yarrow] on *FREE* shipping on qualifying offers.

Take a glimpse into the mind of the modern consumer A decade of swift and stunning change has profoundly affected the psychology of how. Published: Mon, 5 Dec Online shopping has transformed into one of the most popular channels, both for consumers and suppliers.

It provides a broad range of benefits such as 24/7 opportunity to purchase, online catalogues, comparative pricing, cost efficiency, less time consuming and a lot more.

Consumer Perception Theory |